Gateshead, England Jobs - 16,311 openings | Glassdoor These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. <> stream We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. Read more about the Housing Capital Investment Programme. You can also claim compensation for the damage that has been caused during repair work. This is known as the Right to Repair scheme. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: deborahmcnulty@gateshead.gov.uk Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk 3 0 obj : 50K - 53K. Gateshead Now is a collection of the latest news from Gateshead Council. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. We would not replace all items, only the ones that are required. 27,852 - 30,151 a year. Please ask your Neighbourhood Housing Team for details. Employer Est. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Council residents in Gateshead waiting nearly a month for house repairs Gateshead Council Repairs & Voids Job in Gateshead, England | Glassdoor Work to the outside of your home may not need an appointment. Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare . There's also additional service charges from 115.85 a week, this cost is eligible . Visit directory. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. The costs start from 133.38 per week for a one bedroom apartment and 156.30 per week for a two bedroom apartment. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. All rights reserved. Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. We will first make sure that it is our responsibility to do the repair. This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. Youll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day. We are Gateshead Council's Housing Team. <>>> Gateshead Council Jobs in Durham DH1 - 2022 | Indeed.com Gateshead, England. We will pay compensation for damage which is our fault or our contractors' fault. The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . Your Employees Portal - Gateshead Council I have to tell you, this week I have had four complaints that have been going on for two years. As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. Repairs - Gateshead Council And while the average waiting time was 29 days, the Gateshead Council report found one tenant's repairs took over three years to complete. endobj https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. Gateshead Council. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. They should all be done. Gateshead Council jobs in Newcastle upon Tyne NE20 The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. Thursday 26th January 2023. The amount of compensation you receive will depend on the severity of the illness and how long it lasted. These differences were acknowledged by Mark Smith, the director of public service reform, who said the waiting times "varies enormously". However, our partners are continuing to deliver a series of . Please take a look at the full job profile via this link, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get alerts to jobs like this, to your inbox. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. Equipment services :: South Tyneside and Sunderland NHS - STSFT endobj OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. As a council housing tenant, you are entitled to a good standard of living. For further information please contact the Involvement Team by: Civic Centre If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. The department is on the lookout for more callhandlers and building technicians. United Kingdom. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. Last week we successfully launched our new online system, with over 100 repairs reported in the first week. Gateshead gardener's fury as garage roof plants itself in her flower Work continues to address 3,000 Gateshead Council property repair 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Gateshead. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. The site has been designed with residents and local groups to ensure it is easy to use. Councillors in attendance at the scrutiny committee voiced the concerns of residents in their wards following the report. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. This makes sure that everyone is treated fairly. Payslips. 4 0 obj For example, if you have a coloured bathroom suite and you need a new bath, we may replace it with a standard white bath which we hold in stock. Repairs to communal areas that affect large numbers of residents - such as stairwells, lighting, doors and windows in communal areas -are given priority. Repairs update - Housing Team at Gateshead Council | Facebook % Connected Voice are collating information about support across Newcastle and Gateshead. %PDF-1.5 If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. Gateshead Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. Planned repairs usually need an inspection before work is done. My flat was repaired in time for my childs birth and I received rent refunds and compensation. If so we can help you claim compensation on a NO Win, NO Fee basis. The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. Appointment Types - Gateshead Council Information, Advice, Services and Support - Gateshead Local Offer SEND Office 3750 The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. Youth justice services: North East and Cumbria - GOV.UK Repairs & Voids. Gateshead council tenants wait almost a month on average for repairs A public consultation on the future of Gateshead Council's Leisure Services has commenced. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. "The garages at Leam Lane had already been condemned, and we were working towards . Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. We encourage our people to think differently, do the right thing and be innovative. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access. Homepage for Gateshead Councils Benefits and Council Tax information If this is not possible, we will replace with the items we hold in stock. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. Your Employees Portal - Gateshead Council Gateshead Metropolitan Borough Council | Complaints - Housing Disrepair Our housing offices are currently closed to the public. There are no emergency or urgent repairs outstanding at this point in time. If you would like more information on how to go about making a compensation claim, please do not hesitate to contact us for advice. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. I have got this complaint, they monitor it and see it through to the end. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. Were delighted that you want to come and work with us. The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. However, the contractor will not ask you for any money when they call. We are also unable to check groups and activities listed onOurGatesheadand attendance to these is strictly at your own risk.Terms and conditions, Contact: OurGateshead@ConnectedVoice.org.uk, We provide a range of opportunities for customers to get involved, have their say, and help shape the way we deliver our services. Don't worry, we can still help! In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. NE8 1HH We strongly advise you to take out your own insurance against loss of, or damage to, your belongings through theft, fire, vandalism or burst pipes. Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. You can claim compensation for various things, including damage to your personal belongings, furnishings, clothes or other materials. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. Home Group | Watergate Court, Gateshead Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. The report found the repair centre's ability to handle calls was deemed 'critically low'. However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter.

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