77500. Same here would love to know how to resolve. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. 1. We protect your data. Unfortunately we didnt realize we were being scammed until later. We couldn't use the 2 weeks concurrently (travel w/family). I promised nothing. Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . Well! She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. Search Close. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. We recommend you contact your timeshare company before working with a timeshare exit company. if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. This turned out to be a Big Mistake! Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. The Better Business Bureau is a great way to check if a company is reputable. I live in Australia. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. By continuing well assume youre on board with our privacy policy. Never begin working with a company without first having everything written down in a legally binding contract. How to Get Rid of Cancun Palace Resorts Timeshare? A. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Our goal is to make it simpler for you to explore your options. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . I wanted to cancel but my wife wanted the SUV for the week. The first was to continue with the upgrade - which we did not want. Sunset World Resorts & Vacation Experiences - Scam and fraud! I'll never agree to waste a full day of my vacation with these scammers again. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. Hire a Legitimate Timeshare Exit Company. Filed March 20, 2017 On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. Has anyone been affected by them via a lawsuit or credit ding? It all started the moment we stepped off of the airplane in Cancun, Mexico. This was again was a bad mistake. It is part of the Sunset World Company. In short, the rule requires the . They had already charged my credit card for the deposit. After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. There are no reviews yet. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding I am okay to take the 'hit' with collections, but did you make any more payments? A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. Were happy to help in any way we can. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. I politely declined the offer. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. Sunset Group, Resort Management Review - Ripoff Report Get Rid of Timeshare Without Ruining Credit? How To Get Out of a Hilton Grand Vacations Timeshare? Walking Away From Timeshare Maintenance Fees - Is It Smart? Possibly the attorney General also! They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. Same happened to me in Playa del Carmen. I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. We also use third-party cookies that help us analyze and understand how you use this website. There are so many complaints, is a class action lawsuit possible? The Judge overseeing this case is EDWARD NICHOLAS. How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. All they would say is "that is what your maintenance fee guarantees". Our experience was similar: This may also include calls and text messages to my wireless telephone numbers. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. Im praying one day there will be a law suit against them. You can explore this all the more effectively by reading past timeshare exit reviews. Sunset World Resorts & Vacation Experiences. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. I have been trying for months to speak with someone on the phone. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. Search Close. XChange is a subscription-based clearinghouse of state court information. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. this is a forum with more complaints made to royal elite: If youre considering legal action against Sunset Group, you may be able to join a class-action lawsuit. While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . There have been a few lawsuits Sunset Group has been involved in. We are tying to cancel our membership too but they said that it is not valid. The summons is a notice served on a person to let them know that a complaint or petition has been filed against them. The whole thing is a rip off as far as I can tell and very stressful for anyone. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. Judge Denies West Hollywood's Request to Dismiss Part of Lawsuit 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. Any updates on this? 1. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. Ripoff Report | sunset group complaints, reviews, scams, lawsuits and Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? Jan 06, 2019 4:36 pm EST. How to Cancel Hyatt Residence Club Timeshare? This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. We trust this article has been useful. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. BEWARE this is a scam. I said I'll keep an open mind. Responding to a Complaint or Petition. Do not purchase a time share with this company. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. This website uses cookies to improve your experience while you navigate through the website. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. Or you can fill out or form on the right side of the page. I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! Absolutely outraged! It says right in the contract that you own nothing, it is a membership fee. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Necessary cookies are absolutely essential for the website to function properly. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". Hi! They have an office in Miami - which they do business from there. We followed the terms of the contract termination clause (13) as written in the contract. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. Search. I'm in the process of calling the BBB and seeing what they can do. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. Sunset Group, Sales Dept. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. If youre set on going the DIY route, know that it will likely be a long and difficult process. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. Sunset Solutions Group consumer reviews, complaints, customer service. If there is an Action Lawsuit going on some one please contact me thank you. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. Hello I was scammed too. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. the marina which is not even built yet was one of the best though. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. She added that the package is a great value, that it is transferable, and has no expiration date. 6. The tour was nice, then came the HIGH pressure sales pitch. Hopefully USA will read all of these issues; FBI please help . When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. However, there are a few options available if you want to get out of your contract. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. They said it was tax deductible. That really shakes them up. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. There are other, more reputable companies out there that can help you cancel your timeshare contract. When I asked who is really the travel agency that I am paying to, they were vague about it. They said that they needed some business write offs for their firm. How to Get out of the Ritz Carlton Timeshare? 7. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. Has anyone successful stopped paying maintenance fees? By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. We were well within our 5 business day window. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost.

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