It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Older person's bus pass renewal. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. You can find your renewal code located in the box towards the bottom of your renewal letter. Login to renew or manage your Bus Pass and to keep your details up to date. What do I do with a bus pass which is no longer needed? This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. You can get an older person's bus pass when you reach State Pension age. I am a disabled pass holder, will I receive a bus pass renewal letter? Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Welcome to the Highways Service Information Centre. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. How do I renew my bus pass in Northumberland? Passes that were automatically renewed should be received by 1st March 2023. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. An older persons bus pass has exactly the same benefits as a disabled persons pass. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Further information. The pass is valid for the journey being undertaken, for example at the right time of day. How to renew your London Freedom Pass - The Independent Are senior bus passes renewed automatically? Apply for or renew your bus pass. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Lancashire: A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. What should I do? N94. You should continue to use your current pass, but then cut it up once your new pass arrives. 5 How long does it take to renew an older persons pass? The cookie is used to store the user consent for the cookies in the category "Performance". Companion passes are automatically renewed at least 2 weeks before they are due to expire. For assistance with new applications: (Click the arrows below to reveal the answers). These pages are for East Sussex bus pass holders. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. How long will it take to get a bus pass following a renewal/application? If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. all that. You can apply for a replacement bus pass by filling in the lost bus pass application form. You will need to pay 10 to replace this pass. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY All rights reserved. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Age-related pass or vouchers. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. This website uses cookies to improve your experience while you navigate through the website. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. For further information contact: The National Rail enquiries telephone number is 08457 484950. Flexible support fund - available at . Click or tap the rating which best represents your experience. Hampshire County Council Concessionary Travel Scheme - General Terms Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Changes To Renewal Of Concessionary Bus Passes. Renew your older or disabled person's bus pass Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The day and date you experienced difficulties. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Some bus services are changing. These cookies track visitors across websites and collect information to provide customized ads. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. Essex County Council is not responsible for this. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). We apologise for any inconvenience that this situation may have caused you. A 5 administration fee will be required for a replacement bus pass. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. English bus passes are not accepted in Scotland and vice versa. Apply for or renew your bus pass. Your bus pass will be renewed automatically. Other Scottish passes arent accepted on the trams. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. If you do not receive your new pass please contact our information line on 0345 600 0659. If you email us please confirm your date of birth and current address in the email so we can fully check our records. We will need to see evidence of your new address. thurrock.gov.uk uses cookies to make the site simpler. This All young disabled pass holders must provide a new photo if they wish to renew. We will post your renewed bus pass 18days before the old one expires. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Learning impairment that has resulted in an arrested state of development before adulthood. Copyright 2023 Wisdom-Advices | All rights reserved. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. For those people needing to apply for their renewal this too can now be done byApplying online. You will need to apply to your new local authority for a new pass. Can I use my pass on Trains? Frequently asked questions about concessionary bus passes Free travel before 9.30 am on infrequent services. Currently this is at age of 66. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. No, concessionary bus passes are not accepted on the night Buses. If you dont provide us with evidence, your new pass will be delayed. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. It costs 10 for a new card. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. 5 Other ways to apply. Renewing your bus pass or reporting it as lost or stolen I currently have a disability-related bus pass with companion entitlement. This cookie is set by GDPR Cookie Consent plugin. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. However, you may not be allowed to use your bus pass on night buses i.e. Do not include common words or names. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Collecting an application form from your local library. Application forms for the 'English National Concessionary Travel Scheme . Renew a bus pass | Apply for a concessionary bus pass - Medway Your older person's bus pass is valid for four years. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. These cookies will be stored in your browser only with your consent. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. 4 Apply online. My new bus pass has been refused by the driver. Dont include personal or financial information like your National Insurance number or credit card details. I have moved into Gloucestershire. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Applicants can enter in their postcode online and will be given the contact details of their local council. Using your card. What happened to the baby in Joy Luck Club? Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. Free travel bus pass and voucher renewals - Suffolk on Board Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence.

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