I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. We tried to fight it at that time, but we had signed a contractual agreement. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. You are using an out of date browser. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. They think all they have to do is change their name or change management companies and people won't find out. Prove them wrong! There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. When you buy a timeshare, its an investment in your family and quality of vacations. My biggest fear is the financing paperwork I signed. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. This review was chosen algorithmically as the most valued customer feedback. Is this your company? The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Contacts:There are no additional contacts. Feb 28, 2023 7:27 pm EST. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. The Palmera membership also included a Quest Vacation Club membership. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. So why do people still buy timeshares? All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Sign up for free now, Sign up for free to participate on the website. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. I have already paid $2655 plus $846. membership takes 45 days to activate, 15 days after you can The savings and perks are clear. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. Good luck! Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Write reviews, ask and respond to questions, Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. I just want out. Nothing is free. Help please. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Palmera Vacation Club has resolved 1 complaints. Other restrictions may apply. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. Pay only $199USDon your exchange fee when you book select Orlando resorts. JavaScript is disabled. Points 3,000 . Palmera is deducting $295 out of my checking account a month. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. BBB Business Profiles are subject to change at any time. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I submitted a certified letter to the company with no response. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). All we ask is that you follow a few simple guidelines. On their websites, both businesses proclaim the best deals on vacations. Had enough of Palmera. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Hawaii TAT Broker ID #TA-023-193-6000-01 Amount in Dispute: $1,500.00 Write reviews, ask and respond to questions, She gets rude too and tells us she guesses we just like to waste all of our money. Our records indicate the company failed to respond to the one complaint brought to its attention. ComplaintsBoard.com is a leading complaint resolution website on the Internet. get quotes and more. Washington Seller of Travel Reg. Looking for Palmera Vacation Club Login? Our ETA was just after 5, so I wanted to call in. We paid cash, so we don't have that leverage. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. They responded recently they dont purchase timeshares. Weeks Float . I am thankful that the only financial information I gave was our credit card. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Why? You can find contact details for Palmera Vacation Club above. As a matter of policy, BBB does not endorse any product, service or business. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. He wouldn't take that. The latest review amount billed was posted on Feb 28, 2023. Desired outcome: The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. View summaries of the complaint descriptions and responses. Perhaps, the finest resort community along the Atlantic Coastline. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. In We purchased a 3000 point timeshare for $12, 500 from Palmera One of the worst decisions of our life. Submit a complaint and get your issue resolved. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. I'm tired of the lies. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". They promised it would be sold in 3. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Palmera Vacation Club has been in contact with Ms. ***** File No. The Palmera membership also included a Quest I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. We were lucky and did not fall for their lies (in 2011). I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Have you tried contacting them? Washington Seller of Travel Reg. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. These vacations are limited. All of the lies, promises, and representations are part of the scam. Creating memorable vacations for our members. Complaint Resolution Index (CRI) Explained. I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. Learn More. Business Profile for Coral Resorts - Better Business Bureau we are convinced we made a BIG mistake and composed a letter to cancel the contract. Palmera Vacation Club | Complaints | Better Business Bureau Profile No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Palmera Vacation Club - Timeshares / Vacation Rentals Forum I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. 1 complaints for Palmera Vacation Club. Theyre also applicable regardless of the comments tone. Seller of Travel Reg. However, I cannot afford this. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. No. Reverse and return back to what we had, and reimburse us for the waste of our time in full. No we know why. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? He also danced around answering a lot of questions. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? I just feel so bad for all of the people that get swindled by vultures like these. This was enough to scare us away. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. If we can verify it in our system, an email will be sent to you with your password. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. I suspect this goes on all the time. Often, you can answer the scam-or-not question before you even see the details of a club promotion. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. Some systems only allow USPS. Category Timeshares & Vacation Clubs. a 5 week time share at Island Links Resort in Hilton Head, SC. Theres nothing worse than a cramped hotel room and lack of personal space. Please let me know what happened or who to contact. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. ST-26552. Palmera has an "F" rating with the BBB. Palmera also has a Facebook page that we should all be posting on. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Read Also: Sale Of Vacation Rental Property. wisconsin. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. All rights reserved. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. The letter is already in transit via FedEx to PCV. We put down $1200 on our credit card and signed the financing paperwork for the rest. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. Login to participate on the website. I called in late November and was told that my dates were not open to call again in January. Load More; Browse for Rent Browse for Sale Add Your Property. Does anyone else have experience with this and any advice? A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. On our way down to Hilton Head, we were a little bit behind schedule. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Occidental Vacation Club Review: Barcelo/occidental vacation club is a The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. After about another hour, I finally got through to the right person. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). For a better experience, please enable JavaScript in your browser before proceeding. The price level of this organization is high according to consumer reviews. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. Others, however, pose a big financial risk. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. They never answer our calls I but 5000.points and paid $2000. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. This is the version of our website addressed to speakers of English in the United States. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. Please let me know about a class action lawsuit against Palmera if one exists. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. Bath 2 . Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. Resolution Sought Interested in Palmera Vacation Club? Has that happened to anyone else? You can call member services, leave messages and never get a call back. How do I get out of this? It was basically, sorry sucker attitude. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. Theyre selling pie in the sky, and Marie Callender is better at making pies. Keep in mind, a timeshare is not a financial investment. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. After checking in we were paired up with the salesman. He purchased from previous individual owner 10 years ago. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. Argentina Australia Belgi (Nederlands) Belgique (Franais) Reporter3228572. No response. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. He started to get pushy when he got into his sales pitch. Contributions should be appropriate for a global audience. We arrived at 9am along with dozens of other potential buyers. This post has been removed at the author's request. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. I became a member in 2015 and was generally happy. Already have an account? Palmera Vacation Club - Timeshares / Vacation Rentals Forum No: TAR-6309. This business is not a member of Business Consumer Alliance. The complaint has been investigated and resolved to the customers satisfaction. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. I've had my bank account since 1975 and want to keep it. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. Is this your company? We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. All-Inclusive resorts may charge a mandatory all-inclusive fee. You May Like: What Is The Cheapest Caribbean Vacation. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. This complaint was posted by a verified customer. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. Rescinding Palmera Vacation Club in Hilton Head, SC Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. Offers void where prohibited by law. Amount Settled: $0.00. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. Scam Clue 3: A promotion claiming youve been specially selected for membership. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. With the average cost of a timeshare, you will have already made up what you paid for and more! Bottom line: Palmera VC is a scam. They just came to our room. We attended the 90 min presentation this past weekend in Hilton Head Island. Some property-based clubs claim, or at least imply, that your membership is an investment. Someone's going to jail and it isn't me. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). We bought 3,000 points for around $13K. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? We asked plenty of questions, figuring 4 heads were better than 2. Sleeps 8 . To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Please dont include personal, political, ethical, or religious commentary. Payment . At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Desired outcome: *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We didn't start to look into it more until we got home Sunday night. Barcelo/occidental vacation club is a rip off. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Type in the email address you registered with. I called the number they gave me three times to cancel the contract but no one answered. Does anyone else have experience with this and any advice? and told them we wanted to cancel the contract or they could Seller of Travel Reg. Claim it and get a lot of features. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Location. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Clear all My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Save. We are dedicated to delivering vacation memories that last a lifetime.

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