Find out if you meet the requirements! Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight is committed to a diverse workforce and is an affirmative action employer. This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. Work-Life Balance Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Willa Davie's email & phone number - Customer Care Representative II at Eres compasivo, enfocado al servicio al cliente, determinado y tienes el deseo de ser parte de un equipo progresivo e innovador. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Alight Solutions Customer Care Representative Jobs Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Posting id: 823465203. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. Acknowledging and resolving customer complaints. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. It's why we're so driven to connect passion with purpose. Average Alight Solutions Salary | PayScale We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Customer Care Representative Greater Toronto Area, Canada. We reward continuous improvement and encourage you to own your own development. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You're able to quickly input and retrieve data while working with the customer on the telephone. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Meet Alight Customer Care Watch on Why Alight? Customer Care Representative Human Resources. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. The estimated base pay is $36,558 per year. New York Equal Pay for Equal Work Act Statement. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. HDHP or PPO available., At Alight, we believe a companys success starts with its people. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. Their job is to help ensure customer satisfaction. Find contacts: direct phone number, email address, work experience. Quick Apply. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. These teams are a critical component of Alights health care,retirement and HR-delivery services. * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction. At Alight, we are reimagining how people and organizations thrive. Customer Care Representative, Human Resources (Lincolnshire, IL) job This is a 6 months project and we offer Full Time Shifts (Rotating). 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. We strive for Excellence Every Day by collaborating with our clients and colleagues. Customer Care Representative - with Growth Opportunities at Alight today! Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . The estimated additional pay is $2,234 per year. 1999 - Communicating with customers through various channels. We are forthright and genuine when we speak. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Culling together a clear, well-defined list of customer care representative tasks and responsibilities is the first step in creating a thorough job description. Ten paid holidays per calendar year (8 fixed and 2 floating). Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language Contact Us | Alight * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. Si es as , entonces ReedGroup es para ti! Customer Care Representative, Human Resources, Orlando, FL at Alight Are you interested in helping us shape the future of work and life for organizations, people and their families? * Call Center and Hospitality experience preferred. Cons Disabled Person, Inc. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Customer Care Representative interview questions and answers A 401k plan that includes a corporate match. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. Join our team. At Alight, we believe a company's success starts with its people. CC Representative I job in Atlanta at Alight | Lensa At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Take the first step today by joining our talent community. You have already created a job alert with same filters. We are Alight Solutions. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Alight Solutions Easy 1-Click Apply. The mission of our customer care teams exemplifies the need for humanunderstanding. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight Easy 1-Click Apply. * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. Our commitment to Diversity and Inclusion. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) Get the latest news and information. This may include assisting the caller in navigating the system as well. Reimagining how people and organizations thrive. Be Real with Alight and help us re-imagine how people and organizations thrive. Benefits . Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Customer Care Representative Human Resources. As a Customer Care Representative, you will report to a Customer Care Team Leader Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. Travel Customer Care at Alight Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Alight Easy 1-Click Apply. This job is no longer accepting applications. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. Pros. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. Career Development & Growth: We provide ongoing training, coaching and development. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. * PEOPLE MATTER is one of our company s core values. Get hired today! We want you to join our company with 25 years of industry experience. We strive for Excellence Every Day by collaborating with our clients and colleagues. Customer Care Representative Tasks. Must be able to work a flexible schedule based upon high call volume needs. You will be notified during the hiring process which checks are required by the position. Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. You will be notified during the hiring process which checks are required by the position. You have successfully created a new job alert. Customer Care Representative, Human Resources - Virtual - LinkedIn Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. Customer Care Delivery Specialist in HR Services with Italian and How much does a Customer Service Representative make at Alight - Indeed Customer Care Representative, Human Resources - Virtual Job in Aanchal Dhillon - Customer Service Representative - Alight Solutions The mission of our customer care teams exemplifies the need for human understanding. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. * High School Diploma or equivalent is required, bachelor's degree a plus All Rights Reserved. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. 26 Alight Customer Care Representative jobs available on Indeed.com. Our story starts with a simple universal truth: Every business is a people business. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Customer Care Representative Human Resources. Apply for Customer Care Representative I, Healthcare Benefits at Alight today! Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming 2023 Customer Care Representative Job Description, Skills, and Salary As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. About Alight Solutions Alight is a leading cloud-based human capital technology and services. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. * A demonstrated successful work history in customer service, insurance, or related field. To deliver on this purpose, we do things differently. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Check out our open opportunities below. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. Our people are our greatest assets at Alight Solutions because People Matter! Customer Care Representative - Open to Alight Alumni Only at Alight Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Alight Customer Care Representative jobs - Indeed As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Bilingual (English/Spanish) Customer Care Rep - Virtual. Read more Try to use specific examples from your work or school history that relate to the question asked. Customer Care Representative, Human Resources - Virtual Job in Tampa * Strong attention to detail with critical thinking skills The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Disabled Person, Inc. Location: San Juan, Puerto Rico. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Alight Solutions Customer Service Representative Reviews This role is designed for people who have strong empathy and communication skills. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Alight is committed to the continued development of our colleagues. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Full Time The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Careers at Alight | Alight job opportunities View this and more full-time & part-time jobs in Miami, FL on Snagajob. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). * Demonstrate a high level of confidentiality and professionalism People can always trust us to say what we mean and depend on us to do what we say. Benefits start on your first day of employment, Programs & activities that give back to our. This role requires that qualified candidates must reside in one of the following states: 105,000+ Customer Care Representative Jobs in United States - LinkedIn Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. From company leaders to our newest colleagues, we all play a role in bringing our values to life. We're always looking for great talent. Responding promptly to customer inquiries. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Customer Care Representative Human Resources. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. * Use productivity and quality data & metrics to achieve superior customer service results Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Customer Care Representative, Human Resources - Texas Virtual (Work Copyright 2023 Grabjobs Pte.Ltd. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Explore careers Media or Investor inquiries? Every colleague shapes how Alight can become better, stronger and brighter together. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies.

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